Q. Where's my package?
A. Please refer to our Shipping Policy for any and all shipping-related questions: https://roxjewelryshop.com/policies/shipping-policy
Q. How long does jewelry take to arrive to the USA with standard shipping?
A. Processing time is typically 0-3 business days and shipping time is typically between 3-5 business days. Weekend orders will be processed and sent during business hours.
Q. Do you do sponsored promotions?
A. Our ambassador program is the only type of collaboration we have available. For more information, please go to this page
Q. How do I select gift packaging?
A. Gift packaging is only available on jewelry items. You can select gift packaging at checkout for these.
Q. Do you do international shipping?
Q. Where do I go if I want to purchase your jewelry at wholesale prices for my store?
A. Go to our contact page and please follow the directions for wholesale inquiries there! Or email wholesale @ roxjewelryshop.com (No spaces)
Q. How do I return an item?
A. Please refer to our Return/Refund Policy for all return and refund related questions: https://roxjewelryshop.com/pages/refund-policy