To allow people that like what we are about and want to support our mission to give back, but maybe can't afford the higher price tag of our jewelry, we also carry "other items" (such as mugs, apparel, accessories, etc.) from different manufacturers around the globe. Processing time usually takes between 2-5 business days for these items. Depending on the country you reside in, it can take 1-4 weeks after your order is processed for your items to arrive. Because we use multiple suppliers, you will get separate tracking information for each item, as there is a chance they will be coming from different locations. Please factor this into your expectations of when you will receive your items, and refer to your tracking information for questions about the location of your package.